To contact support you can click the link to fill out the contact us or email [email protected]. Many questions are in our FAQ or on this help website.
Our Support Hours
We place a strong emphasis on providing excellent support. Our goal is to offer polite, prompt, precise, and valuable assistance to all users, ensuring a seamless experience whether you’re buying or selling a dog. Our team is well-versed in the regulations governing dog sales, ensuring your compliance with the constantly evolving legal environment.We offer support between the following times:
- Monday – Friday: 9:00am – 7:00pm
- Saturday & Sunday: 9:00am – 7:00pm
- Irish holidays – Limited coverage
Outside these times, replies to tickets will be delayed, rest assured we will get back to you 🐶. Our aim is to reply to you within 2 hours with an answer and / or a solution.
Please make sure you include as much background information when contacting us.
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